Effective Date: Updated 1st March 2025

At Bus and Bug, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website, make a booking, or interact with us in any way.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and postal address.

Booking Details: Event date, location, and specific service preferences.

Payment Information: Billing details and payment transactions (processed securely via third-party payment processors).

Communication Data: Any correspondence through emails, social media, or other messaging platforms.

Website Usage Information: IP address, browser type, pages visited, and interaction data collected via cookies or analytics tools.

2. How We Use Your Information

We use your information for the following purposes:

To process and manage bookings.

To communicate with you regarding inquiries, bookings, and services.

To improve our website, services, and customer experience.

To comply with legal obligations and prevent fraud.

To send promotional materials (only if you have opted in to receive them).

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

Service Providers: Third parties that help us process payments, provide hosting, or manage customer interactions.

Legal Authorities: If required by law or to protect our rights, we may disclose personal information to comply with legal obligations.

4. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information.

Opt out of marketing communications at any time.

Restrict or object to certain types of data processing.
To exercise your rights, please contact us at [Insert Contact Email].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

8. Updates to This Privacy Policy

We may update this policy from time to time. The latest version will always be posted on our website with the effective date.

9. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

Bus and Bug
Email: hello@busandbugvintageweddings.co.uk
Phone: +44 (0)1403 865080
Post: 5 Church Path, Station Road, Cowfold, West Sussex RH13 8DA